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Terms and Conditions

applying to all prizes and offers in the Cheval Residences 2018 Christmas Advent Calendar

Terms and conditions applying to all prizes and offers in the Cheval Residences 2018 Christmas Advent Calendar promotion

  • To be eligible for the draw, entries must be received by midnight GMT on the date the competition appears on the Cheval Residences.com website
  • No purchase is necessary to enter the draw
  • Winner will be drawn at random and contacted using the email address provided. All decisions by the management at Cheval Residences are final
  • Only one entry per individual
  • Employees of Cheval Residences are not eligible to enter the draw
  • Successful prize winners will not be eligible for further prizes as promoted in the 2018 Advent Calendar promotional period
  • Cheval Residences accepts no responsibility for any costs associated with the prize and not specifically included in the prize (including, without limitation, travel to and from the Residence)

Terms and conditions applying to a complimentary one-night stay at a Cheval Residence

  • The one-night stay at one of the selected Residences (Cheval Three Quays, Cheval Knightsbridge, Cheval Harrington Court, Cheval Thorney Court, Cheval Phoenix House) will be in a one-bedroom apartment sleeping two adults aged 18 and over
  • The apartment type will be allocated on arrival at the Residence
  • Stays are subject to availability and blackout dates
  • Blackout dates in 2019 are from 1st July to 31st August inclusive
  • The stay must be booked directly with the Cheval Reservations team (T: +44 (0)20 7341 7052 | reservations@chevalresidences.com) and the stay must be completed by the 30th November 2019
  • If the complimentary stay is not redeemed within the stated timeframe, the prize will be forfeited and Cheval Residences will not be obligated to provide an alternative
  • This prize cannot be substituted for cash or any other item or service of equivalent value
  • All the normal terms and conditions for a stay at a Cheval Residences property apply

Terms and conditions applying to a complimentary two-night stay at Cheval Gloucester Park

  • Cheval Gloucester Park closed pending a multi-million pound refurbishment and will reopen in September 2019
  • The two-night stay at Cheval Gloucester Park will be in a one-bedroom apartment sleeping two adults aged 18 and over
  • The apartment type will be allocated on arrival at the Residence
  • Stays are subject to availability and blackout dates
  • Blackout dates in 2019 include the period from 22nd December 2019 – 2nd January 2020
  • The stay must be booked directly with the Cheval Reservations team (T: +44 (0)20 7341 7052 | reservations@chevalresidences.com) and the stay must be completed by the 31st May 2020
  • If the complimentary stay is not redeemed within the stated timeframe, the prize will be forfeited and Cheval Residences will not be obligated to provide an alternative
  • This prize cannot be substituted for cash or any other item or service of equivalent value
  • All the normal terms and conditions for a stay at a Cheval Residences property apply

Terms and conditions applying to special offers when booking a stay at a Cheval Residence

  • The 25% off offer codes will be valid for bookings made within a period of five calendar days including the day the code is revealed on www.chevalresidences.com
  • Offer codes are valid for stays from early January until the 31st March 2019
  • The 25% off is applicable to selected rates only and cannot be combined with any other existing promotion
  • Stays must be booked directly with chevalresidences.com using the online booking engine and applying the relevant offer code
  • Stays are subject to availability
  • All the normal terms and conditions for a stay at a Cheval Residences property apply

Terms and conditions applying to the Cheval Residences branded bathrobe and slippers

  • The two Cheval Residences branded adult-sized luxury bathrobes and matching slippers will be shipped to the winner who shall provide a postal address
  • This prize cannot be substituted for cash or any other item or service of equivalent value

Terms and conditions applying to gift vouchers

  • All £50 retail vouchers will be purchased by Cheval Residences from the respective retailer (John Lewis Partnership, Fortnum and Mason, Selfridges, Harrods, Westfield) as identified in the individual prize draw and supplied to the winner
  • Gift vouchers cannot be substituted for cash or any other item or service of equivalent value

Terms and conditions applying to chocolate assortment boxes

  • Chocolate boxes will be shipped to the winner who shall provide a postal address
  • Cheval Residences reserves the right to substitute an item of equivalent value in the event that shipping to the winner’s nominated address is not possible
  • Chocolate prizes include: £50 Hotel Chocolat Dark Chocolate Collection Box, £49 Maison Samadi Chocolate Assortment Box (500g), £97 Maison Samadi Chocolate Assortment Box (1000g)
  • Chocolate boxes cannot be substituted for cash or any other item or service of equivalent value

Terms and conditions applying to annual passes to the Coca-Cola London Eye

  • Prize includes two annual passes for The Coca-Cola London Eye with unlimited standard entry for 12 months (visits must be pre-booked at no additional charge)
  • The annual passes cannot be substituted for cash or any other item or service of equivalent value

Terms and conditions applying to electronic items

  • Electronic items will be shipped to the winner who shall provide a postal address
  • Cheval Residences reserves the right to substitute an item of equivalent value in the event that shipping to the winner’s nominated address is not possible
  • Prizes include: The Google Home Mini smart speaker, Fitbit Charge 2, Google Home Mini smart speaker
  • Electronic items cannot be substituted for cash or any other item or service of equivalent value

Terms and conditions applying to Kahani Restaurant

  • To make a booking please visit http://kahanilondon.com/#reservation and mention the promotional code EXCLUSIVE CHEVAL when booking
  • Offer is valid for minimum of two customers booking a table for lunch or dinner at Kahani Restaurant and each ordering two courses from the lunch or pre-theatre menu, or two small plates and one large dish from the à la carte menu
  • Offer is valid for one complimentary dessert per person from the desserts menu or one complimentary welcome cocktail per person choosing from the following:
    • Myoda (non-alcoholic) made from wild berries purée, apple juice, lemon juice, ginger syrup and a dash of ginger ale
    • Calcutta (alcoholic) made from Cachaça rum, ginger liqueur, lime juice, ginger syrup
  • This offer is not extended to room service or take away orders
  • Maximum table booking size of six people
  • Offer is subject to availability

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